Importfood.com guarantees your satisfaction with no exceptions! We offer a 100% unmatched guarantee that allows you to return any product for a complete refund--it's that simple! Our products are fully guaranteed against any defect, faulty workmanship and loss through shipping. If you are in any way unsatisfied with your order, please contact our customer support department at support@importfood.com or call us toll free at 888-618-8424 and we’ll be happy to help. Please take a look at our Return and Exchange Policy as well. We understand Thai cooking and we understand the ingredients necessary to create authentic Thai meals (see our Company Background). Our Satisfaction Guarantee is our way of proving it.

We respect you and we hold your personal information private.
ImportFood.com follows the strict standards of privacy outlined by the
Direct Marketing Board's Guide For Compliance. Customers are defined as anyone that has purchased or inquired about our products. We do not sell, rent or exchange information in any form about our customers. Information about our customers is kept strictly confidential and not shared with any third parties.

ImportFood.com will periodically send our customers updates regarding our products via monthly notification of specific promotion activities taking place. Our customers may at any time respond that they wish to be removed from our mailing list, and we will do so immediately.

As you complete your order, you’ll be asked for your name, address, and credit card number. We use Secure Sockets Layer (SSL) technology to handle the entire transaction. SSL sends your number in an encrypted code, which only we can decode. Since 1997, there have been no reports of credit card information stolen on the World Wide Web during a transfer of information over a SSL line. Experts point out that an on-line transaction without humans is far safer because the information is immediately encoded into a 128 character block that can only be decoded by a computer on the other side. This information is sent to a credit card payment processor to validate the name, address, and credit card number in much the same way that restaurants and stores handle your purchases. After your merchandise has been shipped, your credit card will be charged. Your order form, including encrypted credit card number, is then archived in a highly protected computer. The credit card information cannot be accessed for future purchases. Our transaction system currently works with Web browsers that can use SSL such as Microsoft Internet Explorer, Safari, Firefox and others. Click below to verify our site secure certification.