importfood logo
What Our Customers Say
Complete source of authentic Thai recipes, ingredients & cookware


Testimonials

Customer Testimonials from 1999 to the Present

 

Overall Rating (662)

5 out of 5 stars
  • William S

    Rated 5 out of 5 stars

    Hello, I Received my order today and all was fine! You certainly packed the 3 items well.

    I definitely order again!!

    Thank you

  • Jon

    Rated 5 out of 5 stars

    Just a note from a first-time customer that everything went well (great quality, reasonable shipping cost, on-time, speedy feedback). And of course yummy. I'll order again.

    Take care
    Jon

  • Jimi

    Rated 5 out of 5 stars

    Got my order today, peppers sure are pretty!
    Thanks, Jimi

  • Patrice

    Rated 5 out of 5 stars

    Thank you for your services. Being here in Idaho I get little to no Thai ingredients or produce. I appreciate you!

  • Patrice

    Rated 5 out of 5 stars

    Thank you for your services. Being here in Idaho I get little to no Thai ingredients or produce. I appreciate you!

  • Patrick

    Rated 5 out of 5 stars

    Hi there,

    Many years ago already I discovered your website with all the great recipes to be found. In my opinion it's one of the best and most of all most genuine.
    Lots of sites can be found on YouTube but not all of them are really good - only when a thai person runs them then they are authentic I observed.

    Myself living with a thai wife for many years already in Switzerland and I always loved to cook myself.

    Her advice and your site are always a great source and help in making my cooking delicious.

    Of course I can never beat her with cooking but that's also not the goal. Fun in what we do must come first always. LOL.

    Thanks and best regards,

    Patrick

  • Randy

    Rated 5 out of 5 stars

    Hi,

    Thanks for taking my call about the delay from FedEx. They finally delivered the 2 day shipment today (1 week out). Everything looks in good condition as you indicated it would hopefully be. Plan to use to make some curry pastes tonight and tomorrow.

    Thanks again for the help and the order. Great to find a good source for some of these hard to find items, at least hard to find in a small town in Minnesota.

    Will keep you in mind when looking for such items in the future.

  • Andrew

    Rated 5 out of 5 stars

    Great products! I made Gang Jued soup this week. The fried garlic that I purchased was an excellent addition to the soup. And, I made green curry with pork this evening. The Maesri green curry paste is excellent. It is the best green curry dish that I ever made, and the best green curry dish that I have ever had anywhere. Tasted very authentic. If you are a foodie and/or Thai food enthusiast, I recommend that you check out the products that this establishment offers. I look forward to trying the other items that I bought.

  • Deborah

    Rated 5 out of 5 stars

    Dear Folks at Import Food,

    Just received my order today and had to thank you!!!! Everything came in perfect shape - not a bottle broken and the rice noodles were perfect!! Great surprise! Cannot wait to try the salad dressings with dinner tonight and make some Pad Thai next week!! We live so far away from the Asian Market in Cary it is a major trip!! I was down to my last bottle of squid sauce and sweet chili sauce!! With Covid we just could not make the trip!! Thank you for providing our family with a great alternative!!
    Blessings,

  • Kelly and Eric Schulz

    Rated 5 out of 5 stars

    Hello friends! Received the tao today. Very nice craftsmanship. Quick delivery. Great customer service. Tao arrived in good condition and packaged well. It is a pleasure to work with you. I will try using it tomorrow to grill some marinated thai beef to serve with sticky rice. Will send you some pictures! Thanks! You guys rock! Kelly and Eric Schulz

  • Tiffany

    Rated 5 out of 5 stars

    I just finished my first serving of the MAMA Green Curry Noodles. Wow, they are delicious and taste exactly like an authentic Thai Green Curry. I love the heat and spice of the noodle, as it contrasts with milkiness and creaminess of the broth. These noodles are so good I'm going to tell my Mama about them.

    Pleasure doing business with you guys at ImportFoods and thank you for providing such a quality product!

    Comment last edited on about 6 months ago by ImportFood
  • Stephanie

    I just made my Thai soup and it is great!!!! Love your company!

  • Debra

    Rated 5 out of 5 stars

    I received my knives today and they are beautiful. Thank you.

  • Claire

    Rated 5 out of 5 stars

    Just wanted to say thank you for being such a comprehensive supplier over the years! We moved to Montana from Austin in 2016, and our favorite Thai
    restaurant/grocery pointed me to your website to get the ingredients necessary to replicate our favorites up here.

  • Jeff Johnson

    Rated 5 out of 5 stars

    Got my kaffir lime leaves today. VERY fresh/shiny/stiff/tasty leaves. Just what I wanted. Thanks for selling good stuff!

  • Donna

    Rated 5 out of 5 stars

    Placed my first order which had several glass bottles and was apprehensive about how it would arrive. It arrived beyond my expectations! All the bottles were wrapped in heavy cardboard and other items were wrapped in plastic bags to prevent the possibility of spillage. Even the small plastic bag of powdered Kaffir leaf was taped to the invoice so there was no chance of missing it in the box! It is rare to see such care in packaging. Can't wait to start on some of the recipes. I am certain this will not be my last order!

  • Kenneth

    Rated 5 out of 5 stars

    I received my package yesterday. I enjoy my shopping experience with Import Foods and the products I receive. Thank you for your prompt attention to my order and your response.

  • DEAN

    Rated 5 out of 5 stars

    I got the 7 inch Granite Mortar and Pestle for my wife. After getting fooled by a local asian supermarket and buying what was advertised as a Thai granite mortar and pestle, only to find it was a bad knock off from China, we were searching online for an authentic one. After a long search we finally ended up on IMPORTFOOD.COM.
    Let me assure you... when you buy from this vendor you are dealing with an honest, extremely knowledgeable and helpful person. When the item got here we were so pleased with the care taken on the shipping package, and the mortar and pestle is the best quality and is an authentic Thai product! My wife is very pleased with it. Thank you so much for everything.

  • Shane

    Rated 5 out of 5 stars

    Purchased the pork vendors knife just received it yesterday and used it last night. The knife is amazing and extremely sharp the meat just split apart at the slightest touch of this knife. I definitely recommend and will be looking to purchase more items soon. Thanks for such an amazing product.

  • Delphine

    Rated 5 out of 5 stars

    Hi, I previously sent you email about how NICE I found your ordering process and website, and this is also a compliment. I got my order and that was the best packed order I have received from anyone in ages.
    I'm absolutely bookmarking y'all and buying from you again!
    On a 1-10 scale, you score a 10 in my book!
    THANK YOU!!! :D

    Comment last edited on about 1 year ago by ImportFood
  • Steven

    The customer service I received was amazing! I got the 7 in Stone (Granite) Mortar and Pestle for my girlfriend as a birthday present, and not only is it an amazing product and even better than I had hoped, but they really went above and beyond. I mentioned something in my order that I wanted included as a message, and told them that my girlfriend loves puppies. So these guys literally hand wrote a card with my message, and put puppy stickers on it. I was shocked by that level of personalization and I can't speak highly enough about these guys' service. Go ImportFood!

  • JayE

    Rated 5 out of 5 stars

    Have always received the very best service and products! Import Food has most interesting educational food/travel/recipe Videos, I become hungry after watching them. I love the variety of fresh and otherwise difficult to find items here. The mortar pestle is authentic Thai and beautiful. Every food product I have ordered is of top quality. I highly recommend Import Foods and will return when needing to resupply. Thank you!

  • Catherine

    Rated 5 out of 5 stars

    The kaffir lime leaves that I received are gorgeous! A few are already simmering in a soup pot. Thanks for such great customer service!

  • Justin

    Rated 5 out of 5 stars

    I have been cooking since I was about 15 or 16 years old. I love cooking. Not much of a baker, but cooking over the stove, pots and pans, from a flash in the pan stir fry to tenderly cooked stews, I love cooking. Which requires preparation. And good cutlery, well, that is key in the prep time, right. This knife is incredible. I truly can say, I have not had anything like it. My disclaimer is, I am a friend of the owner of this business, but he knows I am not just saying this for him. And hopefully that will resonate with potential customers. You will not regret, in my view. What I think? Consistent, high quality product and service. Can't be beat.

    Comment last edited on about 1 year ago by ImportFood
  • Austin Hilley

    Rated 5 out of 5 stars

    I just received my 8" Mortal and Pestle and so far this thing looks and feels amazing. I haven't seasoned and used it yet. The shipping was very fast and not expensive at all. I'm very impressed so far! Thanks import foods;)

  • Mark

    Rated 5 out of 5 stars

    This is the SECOND Item that I have purchased from your wonderful on-line store. I also purchased a LARGE capacity granite mortar and pestle (six cups plus) some time ago and I am absolutely thrilled with its performance in my kitchen. I was inspired to purchase this Pork Vendor's Knife by several videos that I looked at on YouTube on a channel called Almazan Kitchen. He uses a knife similar to the one I am purchasing but yours is the only one that I have found anywhere that even comes close to what this man uses in his videos. I am looking forward to receiving it. Thank you so much. As always,
    it is my distinct pleasure doing business with you and your company! Cheers. I am a big fan.

    Comment last edited on about 4 years ago by ImportFood
  • Orlando Candelario

    Rated 5 out of 5 stars

    Hello to everyone at ImportFood. I received my Tao cooker and street vendor wok this past Saturday, and I'm beyond thankful. I hovered over the tracking information sent to me by Jerry as if I was tracking Santa Claus on radar. I patiently waited for the FedEX guy to show up--and when and he did, I think I may have scared him. Come to think about it, yeah, I spooked him, because the look of amazement, and possibly shock, as he watched a grown man run up to him with a silly grin on his face, he was quick to put down my package and retreat in his vehicle as if being chased by wild big game. I scooped up my boxes, tore them open immediately, and I have to say; I was just like a kid during Christmas morning. The Tao cooker was intact. No cracks, no blemishes. Amazing craftsmanship, the wok was packaged just as good and was flawless. I took a bunch of pictures and forwarded them to all my family and friends--they're envious, I just know it. I want to extend my thanks to everyone involved in this venture. The whole process felt very personalized, which is a great feeling. This is an amazing addition to my kitchen ware and I can't wait to cook for my family and friends. Thank you again!

    fromCentral Texas
  • Ursula

    Rated 5 out of 5 stars

    Hello. my Ovaltine (I grew up calling in Ovomaltine in Germany) arrived today in a very timely fashion, I might add. I am so pleased with it - it tastes just like it is supposed to taste, not like the chocolatey stuff they sell here under that name. How is that even legal?

    Thank you so much for selling such a great product.

    fromOlympia WA
  • Elaine

    Rated 5 out of 5 stars

    You told me the Tom Kha would be fabulous and it was. I already have sent several people over to PCC to buy it.

    fromIssaquah, WA
  • David Amorde

    Rated 5 out of 5 stars

    Importfood.com has been my sole source of all things Thai for several years now. I have never been disappointed with a product, and I am forever grateful for your continued excellence in acquiring the best ingredients, recipes, and cookware for all of us who yearn for the dishes we learned to love in Thailand - the most beautiful country, with most friendly people in the world!

    fromPasadena, California
  • Carla

    Rated 5 out of 5 stars

    Hot dog!! Just got my order delivered...I'll be in a food coma shortly. Everything received intact; I need to acknowledge your shipping crew. Thank you for recycling packaging; and efficient at that!! You guys rock :)

    fromBatavia NY
  • Scott

    Rated 5 out of 5 stars

    received. good job. thanks.

    fromCarlsbad CA
  • Russ

    Rated 5 out of 5 stars

    I just wanted to say hello and say thanks for such a great website!! I just got back from my SEA trip last week and I was in Bangkok , on Sukhumvit road area -soi 8 to 11, for 4 days! It is such an amazing place and now I can try out my new rice cooker (sorry. Bought it at Walmart before finding your website!! But if it's sucks I'm returning it and definitely going with the one you rec. on your site!)

    Anyway , as a single , separated 50 year old man , I'm a REAL newbie to Thai cooking but 'Mai pen rai' right

    Anyway , thanks again for the great site! Going to use your cooking advice and hopefully get some of your products!

    Take care

    Chok dee!!

    fromAlberta Canada
  • Pri

    Rated 5 out of 5 stars

    Do u ship mortar and pestle to Australia Sydney n what would be the cost for a 8inch one with the shipping cost

    fromSydney
  • Khanittha

    Rated 5 out of 5 stars

    Thank you so much for an excellent services and Tom Kha. Khanittha

    fromPort Ludlow, WA
  • Vic

    Rated 5 out of 5 stars

    I purchased the aluminum Chinese style steamer, and I'm very pleased with it. This steamer heats up evenly, way better than any stainless steel steamer that I have owned. Love this website because I can find Thai cookware and produce that my local Oriental grocery stores don't carry.

    fromPhoenix, AZ
  • Michael

    Rated 5 out of 5 stars

    Just received my fresh Thai chiles. Wow! Best quality I've ever purchased. The other items I ordered are fabulous. Most are hard to find, if not impossible, even in Portland, OR. Fantastic packaging too! Thank you!

    fromTrout Lake, WA
  • Darcy

    Rated 5 out of 5 stars

    Thank u so much u guys r amazing ! I could not believe how fresh and delicious my basil was. It arrived so fast & fresh I was dancing w/joy in my kitchen ! Literally. I will be buying from u again soon. So glad I found u guys!

    fromOregon , USA
  • Kristine

    Rated 5 out of 5 stars

    Thank you so much for my last order. Everything I received was spot on. From the time it took to receive the package to the quality of the food. My question for you is how would you recommend preserving or storing the lemon grass and galang root. Thank you.

    fromOnalaka, WA
  • Deborah

    Rated 5 out of 5 stars

    I got my order today with free gifts. You guys are really good at this. It only took one day! Love my condiment set!

    fromOlympia, WA
  • Wendy

    Rated 5 out of 5 stars

    Just got the box today after the forwarder delivered. An outstanding packing job! Everything was in perfect shape. I'm extremely delighted with your outstanding customer service.

    Amazing Elephant Tom Kha picture will be forwarded when it is consumed. Meanwhile, it will be a very merry Thai holiday food season here!

    Thank you once again for excellence...all the way around!

    Warm regards and Happy Holidays from Panama!

    fromPanama (shipment via Miami FL)
  • Jim

    Rated 5 out of 5 stars

    The lime leaves and galangal arrived in first rate condition. The leaves were about as fragrant and flavorful as I have ever had. Thanks so very much for the great service and products. I will be ordering again!

    fromElizabeth City, NC
  • John

    Rated 5 out of 5 stars

    I love your Web site , although I have never purchased from Import foods . My wife is Thai and we travel between the 2 countries regularly . We use many of these same products in USA and Thailand . Your selection is fantastic and you give so many people who cannot get to Thailand the opportunity to taste authentic Thai gourmet at its best . Thank youKansas

    fromKansas City Mo.
  • Jacqueline

    Rated 5 out of 5 stars

    Wanted to thank you all for this site and the scope/quality of the products you provide. AND your packaging is impressive! With every order I place/receive and recipes I try, I feel I have received a wondrous gift full of possibilities.
    Thanks so much!
    All the Best.

    fromPocatello ID
  • Nola

    Rated 5 out of 5 stars

    Hello, I saw you the other day at PCC Issaquah. I tasted your delicious Tom kha. It was really yummy. I assumed it had to be kept refrigerated. I would love to buy some but I live in SE Alaska, so transport might be an issue. Just to verify, does it need to be refrigerated? I'll be here in Issaquah thru Friday. I hope I can take some home. Please advise.

    Do you have a storefront or are you still strictly mail order? I have purchased items from you in the past and would love to drop by your store, if there is one. Thank you.

    IMPORTFOOD.COM RESPONSE: 'We are so glad you found us at PCC Natural Markets, our favorite local store. You can buy our Amazing Elephant Tom Kha at PCC in the soup section. It is shelf-stable for two years (does not need refrigeration). We use a modern cooking method, the best packaged soup in the world. We developed it here in Issaquah, and we do have some customers in Alaska - one gentlemen in Bethel orders it every few weeks! Please buy it at PCC then take it back to share with your friends in AK. We can also ship it to you via Priority Mail, after you run out and need more. Thanks for all of your support.'

    fromSE Alaska
  • Ana

    Rated 5 out of 5 stars

    We received the mortar and pestle and Thai spices, as well as the modification to my order to add the curry packets. All is perfect with the order! Thank you! And what an absolutely beautiful mortar and pestle. My husband is delighted with his birthday gift, loves the size and the fact that it's made entirely of granite, and knows he will own and use this piece of kitchen equipment always.

    Thank you and your colleagues for a seamless online purchasing experience.

    Sincerely,
    Ana

    fromKiln, MS
  • Christopher

    Rated 5 out of 5 stars

    received the knives today ... I really enjoy them thank you so much will be ordering more in the future.

    fromCouderay, WI
  • Loan

    Rated 5 out of 5 stars

    Just wanna let you know that I just received the 6-inch mortar and pestle. Very happy with the weight that you picked out for me! Great customer service.

    fromSunnyvale, CA
  • Margaret

    Rated 5 out of 5 stars

    Package arrived this afternoon. Everything's in good condition--basil had me worried! Thank you!

    fromBend, OR
  • HeeLian Lim

    Rated 5 out of 5 stars

    Thank you for shipping my purchase on time on October 14 2015...

    I love those 2 sets of big coffee cups with saucer...nice to hold and keep coffee hot longer too

    Love love love Zebra stainless steel cooking pot and the smaller ones with cover ....I am still using the 31 cm wide zebra pot that I bought from u few years back ...still good as new

    Love the Tom Ga Kai soup ...yum !

    Great job on all those videos ...loved watching them ...

    Will be back for more soon

    fromWisconsin
Load More

Leave your comments

Post comment as a guest

0 Character restriction
Your text should be more than 25 characters
Your comments are subject to administrator's moderation.

Contact Us

Phone: 888-618-8424
You can email us at

Our mailing address

7544 W Lemhi St, #11
Boise, ID 83709 

Thai Recipe Newsletter

Sign up to receive our FREE Thai recipe newsletter (monthly).