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What Our Customers Say
Complete source of authentic Thai recipes, ingredients & cookware


Testimonials

Customer Testimonials from 1999 to the Present

 

Overall Rating (639)

5 out of 5 stars
  • CPT Cline

    Rated 5 out of 5 stars

    Recieved the items todays. Thanks for the extra stuff. We will all enjoy it. Thanks again for the support. CPT Cline.

    fromUS Army, Tikrit, Iraq (ship via APO)
  • Kay

    Rated 5 out of 5 stars

    I have returned to the states since February! The last package you sent me, I was unable to finish it all with my friends however, I left some for the unit that replaced us in Baghdad. I want to thank you so much for your support during my deployment. It meant so much to me. Thanks again. (ImportFood.com sent a free care package of food and magazines for the US Army hospital in Baghdad).

    fromUS Army Nurse, Baghdad, Iraq (via APO)
  • Kate

    Rated 5 out of 5 stars

    Thanks for the great info. I will be ordering more from your company because of your support.

    fromGreen Valley, AZ
  • Chanvit

    Rated 5 out of 5 stars

    I am glad I found your web site, I was very happy with my first order. I use to live in Mill Creek worked for Boeing up until this pass May. Anyhow, thank for great service and products, I will continue to order from your web site, have a great day.

    fromFort Worth, TX
  • Joe

    Rated 5 out of 5 stars

    We received our Fresh Thai produce in 7 days. "Outstanding" We received our mortar and pestle and dishes yesterday. We received our Chili Paste, Fish Sauce, and Tiny Eggplants today. Thanks for everything.

    fromAPO
  • Rachel

    Rated 5 out of 5 stars

    When I looked on the web site I was amazed all the great things you have offerd and not just food stuff. The price are right and shipping was smooth. No damage here! Keep up the good work and please let me know more about the Importfood for news and up dates.

    fromVienna Austria
  • David

    Rated 5 out of 5 stars

    How do you do it? I ordered two plates last week to see if my friends would like them for their wedding and they arrived the next day. My friends liked the plates, so I ordered enough for four settings yesterday (more to come at Christmas time, I think). It arrived today. You sure do specialize in good service. They will move to a new apartment on Saturday, so they will be able to start out right away with real plates. Thank you so much for helping make their first meal in their new house a good one.

    fromSan Bruno, CA
  • Carmen

    Rated 5 out of 5 stars

    My limes leaves arrived today. They look great. Thanks.

    fromNorwood, OH.
  • Paul

    Rated 5 out of 5 stars

    Thanks for the INFO. Just to let you know I received your products and they are good. Packing was well pack, nothing broken. I recieved the package in a timely manner.

    fromAPO
  • Grace

    Rated 5 out of 5 stars

    Thanks so much for the kefir lime leaves...they arrived just as you promised. They are fresh and wonderful. It is such a pleasure dealing with you and your responsive company! I will be ordering again soon.

    fromApopka, FL
  • Jamye

    Rated 5 out of 5 stars

    I wanted to let you know I received the mortar and pestle and my husband was VERY pleased with it. I've had several compliments on it. Thanks for having a great product

    fromEustis, FL
  • Gregory

    Rated 5 out of 5 stars

    I have never seen an order packed as well as yours was. Very impressive. Nattamard, loves the food. He was very happy when it arrived. I don't think we will need to order for a while, but when we do I will use your service. I have given your web address to some friends as well.

    fromBark River, MI
  • Nathalie

    Rated 5 out of 5 stars

    I received my 9" mortar and Pestle yesterday, and it's wonderful! The delivery took about 2weeks and the Canadian duty was $16 (canadian funds). I'm extremely pleased with your service and product, Thank You! I will be back to do business with you again.

    fromOttawa, Ontario, Canada
  • Farrokh

    Rated 5 out of 5 stars

    Thanks for the curry pastes. The Penang curry was amazing!

    fromHillsbororough, NJ
  • Andrew

    Rated 5 out of 5 stars

    Many thanks for the fine Weapon of Mash Destruction received in the post today. I ordered your 8" Granite Mortar and Pestle, and it arrived by postal delivery with only a further fee of C$13.00 applied by Canada Post. It makes your postal service very competitive, and advantageous for cooking enthusiasts like me who prefer authentic cooking ingredients and utensils to get a genuine taste. I am an avid cook (I wouldn't use the term Chef), and have lived in Asia for 6 years, so my perference is always for authenticity.The mortar will prove indispensable in this regard. Many thanks.

    fromToronto Ontario
  • Freddy

    Rated 5 out of 5 stars

    I've dealt with you as a customer for about a year for asian ingredients with great effect. I get a lot of questions about where I obtain high-end asian ingredients, and recommend your site. It's my pleasure to recommend your business in this fashion :)

    fromFlemington, NJ
  • Kathleen

    Rated 5 out of 5 stars

    These items (Thai ceramic tableware) are beautiful! They are even nicer than I thought they would be. I am considering ordering some additional pieces. They remind us of our trip to Thailand and the wonderful ceramic items used there to serve fabulous Thai food. Thank you for offering such high quality products at such reasonable prices. Thank you, too, for the excellent packaging. Every piece came through in perfect condition.

    fromMI
  • Josh

    Rated 5 out of 5 stars

    I just received the mortar and pestle today, after only 5 days shipping (Thur - Tue). Very fast! The mortar and pestle are in excellent condition, as promised. Not sure about duty costs as I have not received notification just yet, but I imagine it will be around $9 CDN. Thank you so much for selecting such a beautiful set! I can't wait to make use of it!

    fromPrince Rupert BC
  • Scott

    Rated 5 out of 5 stars

    Having spent quite a bit of time spoiled on readily-available and authentic Thai food in both the Portland, OR area and the Boston area, I find myself currently living someplace with no Thai restaurants around under an hour drive. Lucky for me, I find your website, order some things, and find them easy to prepare. EXCELLENT quality on everything, and the food comes out just as I'd hoped. I'll most definitely be back for more in the future. Couldn't be more pleased.

    fromTuckerton, NJ
  • Connie

    Rated 5 out of 5 stars

    I recently purchased the 8" Thai Granite Mortar & Pestle. I always thought a large Marble Mortar & Pestle would be my ultimate luxury. Much to my amazement, your Thai 8" is that and more - at a fraction of the cost. I've used it almost every day and don't know how I have survived without it.

    fromNewark, DE
  • Carol

    Rated 5 out of 5 stars

    I love your website and recipes and cooking ingredients!

    fromSanta Fe, TX.
  • Linda

    Rated 5 out of 5 stars

    WOW! I live in the middle of nowhere and am THRILLED to find every ingredient on my shopping list on your website and thensome! Everything arrived promptly. Am very pleased with the service, and I'm sure I'll be a return customer. Hope you stay in business! All the best, Linda

    fromKetchum, ID
  • Gregory

    Rated 5 out of 5 stars

    I just received the 6" mortar and pestle I previously ordered. I was so impressed with the quality I have decided to order the 8" size as well.

    fromSan Antonio, TX
  • John

    Rated 5 out of 5 stars

    I just wanted to take a moment to thank you for the fantastic mortar & pestals that I ordered. I ordered a 8" for myself, then ordered two more 8"& one 6" for gifts. I liked the 6" so much that I kept it for myself. I guess I will have to order more... The quality is superb, and the items were shipped out quickly and packed very well. I will recommend your company to all my friends, and needless to say you have a customer for life! Thanks again for the great service.

    fromMurrieta, CA
  • Angel

    Rated 5 out of 5 stars

    You now have a customer for life. Your site and the recipes are wonderful. I love Thai food and it's nice to have some wair I can get every thing I need at incredible prices...

    fromLansing, IL
  • Beverly

    Rated 5 out of 5 stars

    We received the goods and are pleased. Have already served cold boiled shrimp to guests on the fish platter. I think I would like to order 6 sets (2 each) of the 24 oz bowls.

    fromTX
  • Cindy

    Rated 5 out of 5 stars

    Jerry and Yaowalak- Just a quick note to say thanks for the wonderful Thai recipes and ingredients. ImportFood.com is high on my list in terms of quality and service. I have loved Thai food for years but have never been brave enough to track down the details and try it at home. Finding your site gave me an excuse to have a real cooking adventure! All arrived on time and in great shape (your care in packing is much appreciated). A friend and I spent the afternoon chopping and grinding and had a wonderful dinner that tasted as good (if not better) than what I've had in restaurants. It was also a real treat for me to have authentic iced Thai coffee - following your instructions (with the filter) did the trick! I am sure I will be ordering again, but I wanted to let you know that your efforts are much appreciated! Best of luck to both of you...

    fromWoodstock, GA
  • Art K

    Rated 5 out of 5 stars

    I recently bought the bowls as a gift for my parents. They love them! Soon after my sister saw them... and had to have them too. So sure enough its on her Christmas list this year.. This is a great operation. Great quality food, good service, and excellent recipes. Oh, and if you ever have a question let them know, they love to help!

    fromWA
  • Ken E

    Rated 5 out of 5 stars

    We like the (ceramic) bowls. They are the right shape, nicely heavy duty, and look nice.

    fromLA
  • Romina

    Rated 5 out of 5 stars

    I was worried that something would be damaged on its way to my house - and I have a gate down my driveway that keeps everyone out .... including the postman. So, what normally happens, is that they drop it over the gate and something always breaks. But, nothing broke. In fact, I am very excited about my new set of Thai plates and serving dishes. They are really great - the glaze is beautiful, the color is perfect .... I really will use a lot of these.

    fromCA
  • Carol

    Rated 5 out of 5 stars

    Received the order below and the ceramic items were wonderful. I am very happy with them. They arrived in perfect condition. I've already used them for a party. The quality with the overall appearance, glaze, weight, design, etc. were perfect. A friend was visiting and she really liked them as well. The price was excellent. I hope you add some more options for ceramic ware to your site, in the future.

    fromD.C.
  • Dan B

    Rated 5 out of 5 stars

    I was very pleased with how fast I received my order, with how my order was followed up, and most importantly, i was very happy with the quality of the merchandise I received. I can't wait to order again

    fromBuffalo, NY
  • Dedra W

    Rated 5 out of 5 stars

    I love your site and product offering. The recipes are well written so that ANYONE can produce great tasting food. Your site's content is very well organized. The shopper is never "stuck" in a dead end spot. I placed my first order today even though I have drooling for months. I am sure that I will be ordering again soon.

    fromHonolulu HI
  • Matt I

    Rated 5 out of 5 stars

    You guys have a wonderful site. The recipes are great!

    fromRI
  • Kelly S

    Rated 5 out of 5 stars

    Great web site. One of the easiest I've ever used. Loads very fast. Great. A++++.

    fromCO
  • KS

    Rated 5 out of 5 stars

    Fantastic!! Nothing more to say. I've been an avid Thai cook since the late 70's when I was stationed in Bangkok. My orders are processed quickly and mercandise arrives in perfect shape. Thanks.

    fromAPO/Korea
  • Diane O

    Rated 5 out of 5 stars

    I live in NYC you'd think it would be easy to find galangal? NOOOO. But you have put together a wonderful web site. Thanks...just put in my first order.

    fromNew York, NY
  • David M

    Rated 5 out of 5 stars

    I have been shopping from your site for a little over a year now and I can truly say, your site has completely changed the way I cook - for the better.

    fromPA
  • Paul R

    Rated 5 out of 5 stars

    The mortar and pestle I got from you is the best! The delivery was prompt. I will be back for more.

    fromFL
  • Matthew A

    Rated 5 out of 5 stars

    Thanks for the prompt reply! Very helpful. I've linked you from my site. Best of luck with your business--I'm sure I'll order from you again.

    fromSeattle WA
  • Linda S

    Rated 5 out of 5 stars

    I was very happy to find your website. You stock products I can't find in any of our local stores. I especially like your chili sauces. Thank you also for the prompt delivery!

    fromCA
  • KS

    Rated 5 out of 5 stars

    Received the shipment, Thanks!!!! Made Phad Thai like three times already. The Phad Thai sauce is really good, and it sure makes it easy. Again thanks, you will be seeing lots of request from me.

    fromAPO/Japan
  • Ken S

    Rated 5 out of 5 stars

    I got my order today. What a great service!! Thanks for your service. I will recommend your site to my friends.

    fromAZ
  • Rebecca S

    Rated 5 out of 5 stars

    I was writing to tell you how happy I am with your company. I recently ordered some Rice Stick and the Sticky rice steamer with the basket. I am military stationed in Okinawa and my order was placed on the 8 th of January and sent out on the 15th and received here on the 19th. I have rarely seen any packages from any on line retailers this quick. I have recommended your web site to all my friends and co workers. I recently made Pad Thai (from your recipe of course) and brought it to work. Everyone LOVED IT!!!! and now I have a quality source on line to order from and no longer have to inconvience my family to shop and send me and Thai speciality foods I want or need. Thanks again for the GREAT SERVICE.

    fromAPO/Japan
  • Todd H

    Rated 5 out of 5 stars

    I received the Chili Paste and Spices Starter Set and Sticky Rice Kit today, You folks are fast! Thanks! Also thank you again for going out of your way on the Mortar and Pestle that I ordered as a gift, it will arrive just in time to make the great cook in my life very happy. Your high standards of service and merchandise have truely impressed me. I've already forwarded your site to everyone in my life who loves to cook. and have recieved lots of positive and enthusiastic responses back, so your company is a big hit!

    fromCA
  • Bill R

    Rated 5 out of 5 stars

    My compliments on your excellent web site! It is very easy to use and I expect to be placing an order in the near future. I enjoy Thai food at the local restaurants here in Eagan, Minnesota and it is a pleasure to learn more about how these dishes are prepared.

    fromMN
  • Sharee R

    Rated 5 out of 5 stars

    I placed my first order with your company this month and was delighted with my order. Everything was so carefully wrapped and not a single item was damaged. I love your website and the recipes are so inspiring. I am giving a Thai dinner party on Saturday and am excited to use my exotic ingredients. One question please; what is the best method for reconstituting the dry rice paper so that it is pliable? I want to make spring rolls and have considered simply soaking the sheets in water but thought I would check with you first. I shall be giving your web address to many friends and I want to thank you for providing such great products with wonderful service

    fromKY
  • Debbie C

    Rated 5 out of 5 stars

    Just wanted to say "thanks" for getting my order here so quickly. I'm planning a Thai dinner this week-end and couldn't do it without these ingredients. I know it wasn't your largest order, but I appreciate your attention and communication. I have you bookmarked, so I know you'll be hearing from me again!

    fromNJ
  • LW

    Rated 5 out of 5 stars

    I just received my order. I was very impressed with the speed in which I receive the order. The order was packed very well. and your site looks great. Love the recipe section. Working for a cataloger with a web site I tend to be a pretty picky customer. You have excellent customer service and very speedy delivery. I will be back and have sent the link to all my friends.

    fromBoise, ID
  • Allison

    Rated 5 out of 5 stars

    Good evening, I just wanted to let you know I received my Mortar & Pestle, and I LOVE IT !!!!, It is so nice, and better than what I expected. I have had quite a few friends compliment on it and asking where I got it from, as they have not seen anything like it in the stores in BC Canada. I have also passed along you e-mail address to a couple people so I'm hoping you will here from them. I will look at your web site in the future to see if there are any other things I would be interested in.

    fromDuncan BC
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