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What Our Customers Say
Complete source of authentic Thai recipes, ingredients & cookware


Customer Testimonials from 1999 to the Present


Overall Rating (639)

5 out of 5 stars
  • Alec

    Rated 5 out of 5 stars

    The mortar and pestle's carried at importfoods are probably the best deal around. the 8 inch is perfect for my home use but ill probably still buy a 6 and 9 inch version because there so nice. The knives are my next everyone must own a set from this site item. cant compare to a 200 dollar shun, but for 10 bucks or less a knife there incredible.

    fromPortland, ME
  • Renee

    Rated 5 out of 5 stars

    I just had the Thai Iced Tea in December 2010 and fell in love with the tea. I look online for Thai Tea leaves mix and found it here. It taste just like the Thai Iced Tea I had at the restaurant. The order was sent right away and I made some as so as I received the tea. Thank You!

  • Kris

    Rated 5 out of 5 stars

    I purchased a Tamarind cutting board that cracked a few months after arrival. The team at ImportFood acknowledged the issue and replaced the original board with a flawless one. I have oiled it twice since and use it daily, it's awesome! I want to commend you for your excellent customer service, you have a customer for life!

    fromWatkins Glen NY
  • Michelle

    Rated 5 out of 5 stars

    I've ordered fresh kaffir lime leaves and Thai chile peppers because I can not find them where I live. They arrive quickly and in excellent shape! I can not make a good Tom Yum soup without the Kaffir lime leaves, it adds that piquant flavor that I can't get when using lime juice. Thank you!!!

    fromSacramento CA
  • Vino

    Rated 5 out of 5 stars

    I love your videos, thank you! Hope to learn more about Thai food and the beautiful people from Thailand; Please keep it coming.

    fromOnline Comment
  • William

    Rated 5 out of 5 stars

    Thank you for my order; it arrived in perfect condition and I am looking forward to using it in my kitchen. My very best wishes to you in your business.

    fromAntioch TN
  • Gongluck

    Rated 5 out of 5 stars

    Just received my order, Thank you very much. The products are perfect, all perfect! I appreciates your prompt service. Thanks Again!!!

    fromVirginia Beach VA
  • Arthur

    Rated 5 out of 5 stars

    I just want to say that your emails are one of the best things about having a computer. Unlike any other email advertisements I get, yours offer wonderful recipes, access to interesting street food preparation and a boatload of wonderful, mouth-watering products. Your service is also next to none and the orders I have made have always arrived fresh and have made eating an unbeatable pleasure. I am not ordering today but will again in the future but I wanted to let you know how much I appreciate and cherish everything you send. Have a great week.

    fromMinooka IL
  • Kathryn

    Rated 5 out of 5 stars

    I am so thrilled with the products I received this week. I have followed two of your recipes and both were outstanding. Your packaging of the products for shipping shows great care and conscientiouness. Everything I ordered was far superior and at a better price than I can find locally, even factoring in the shipping. I have told everyone I come into contact with who loves Thai and Indian food about your site. The produce manager in Safeway was thrilled to learn that he could order the ingredients for himself because he loves Thai food. The conversation was initiated because Safeway, in a town of 75,000 people didn't have Thai chilis. For 3 hours I went to grocery stores, and none of them had Thai chilis. rocks. It's just that simple. As an entrepeneur myself, I know you have worked very hard to accomplish such a great business. I am so glad you had the guts to start this venture. By the way, since I have been eating Thai food using your recipes, I have lost 5 lbs. Now THAT'S a testimonial!

    Thanks for being there,


    PS... I shipped from your site ingredients for Pad Thai noodles to my daugher in Boulder, CO. She will be talking too!

    fromBend OR
  • Deborah

    Rated 5 out of 5 stars

    I wanted to take a moment and thank YOU for your service. I am enjoying everything. My pantry just seems to smile now with the addition of a few "new and uncommon" friends. Also, I order quite a bit online and without a doubt yours was the BEST WRAPPED ~~ simply the most intelligently wrapped and shipped parcel that I have ever received. It is worth noting. You have a genius in your employ who completely understands the shipping process. If you weren't so far away I would hire them to do a consultation with our shipping department at the nursery. (we ship live plants) The use of recycled material was just a bonus to the excellent technique. It really stood out. And also it WORKED. Everything arrived in PERFECT condition. You can be assured I will order from you again.

    fromMount Dora FL
  • Jules

    Rated 5 out of 5 stars

    Excellent Excellent, you guys really know how to pack these items with such care.

    fromWatertown SD
  • Tony

    Rated 5 out of 5 stars

    Thank you very much, I got my order today. I cant wait to get home and start cooking.

  • Kim

    Rated 5 out of 5 stars

    I just received the fresh produce I ordered two days ago. Looks beautifully fresh and I'am very happy I chose this site to order from. I will be a long time customer and I will recommend this site to everyone.

    fromSt Louis MO
  • The Studio

    Rated 5 out of 5 stars

    I've been using since 2002, and have NEVER had a problem. Everything arrives well packaged and in perfect condition every time. As a chef in a resort town, having access to these items is invaluable. Thank you very much!

    fromHilton Head SC
  • Harold

    Rated 5 out of 5 stars

    The order arrived in good fashion. You folk packed it very well, I was impressed. Thank you much.

    fromHudson WI
  • Jim

    Rated 5 out of 5 stars

    Quality and service were exceptional. There were a few problems with our initial order. I sent an email and received a response in about two hours that personally addressed my issues. Replacement products were received promptly. You have earned a repeat customer. Thank you! Thank you! Thank you!

    fromBethlehem PA
  • Abby

    Rated 5 out of 5 stars

    I made my first good pad thai this week and realized to make it right I really needed some authentic ingredients, which is why I bought Palm Sugar and more noodles, and Tamarind Concentrate. I actually created my own tamarind paste from a block this week, so am hoping the concentrate will be easier to work with. I am also excited about the curry pastes and am trying both brands b/c of your interesting descriptions. We're having "thai lunch day" on Monday of next week. All of our employees are making thai dishes for each's going to be fun and we'll most likely be blogging about it.

  • Beverly

    Rated 5 out of 5 stars

    Thank you- we love your products!

    fromBaker City OR
  • Shalini

    Rated 5 out of 5 stars

    Just wanted to thank you for sending the items on time. Everyone loved them!

    fromArlington VA
  • Judy

    Rated 5 out of 5 stars

    I just wanted to let you know that Emily has received her mortar and pestle and is very pleased with it. She has already used it to grind some spices, which she found much more satisfying and pleasurable than using the packaged kind. Thanks again for following up on my order.

    fromCincinnati OH
  • Kim

    Rated 5 out of 5 stars

    I'm sure we will be ordering again!

    fromBudd Lake NJ
  • Stuart

    Rated 5 out of 5 stars

    Thanks! Great customer service is the cornerstone of great companies and builds relationships and consumer loyalty.

    fromBedminster NJ
  • Audre

    Rated 5 out of 5 stars

    I spent twelve years on and off in Thailand and the last time a year ago was there for two months. I miss the country and the people so I always look forward to your email letters.

    fromChicago IL
  • Bill

    Rated 5 out of 5 stars

    my order was delivered by u.p.s. today. as always, all items packed to prefection! thank you.

    fromSalmon ID
  • Linda

    Rated 5 out of 5 stars

    Thank you for your wonderful online store. I am so impressed with all the recipes, cooking demos, tips and descriptions provided. I received my order promptly, packaged so well that you could drop it 2 stories and nothing would be damaged. I love the mortar and pestle! Can't wait to try your other products. Thanks for great shipping prices (fast delivery too) and very careful packaging. You're now my Thai grocery and I'll be ordering from you regularly. :)

    fromPittsburgh PA
  • Karen

    Rated 5 out of 5 stars

    I ordered online on Monday and had my package in the Post Office Wednesday- talk about great service! And the iced Thai tea mix is fabulous- we have almost used it up in less than two weeks. Your products are great, the service is great, and I love the recipes and videos. You've got it all.

    fromDiablo WA
  • Lisa

    Rated 5 out of 5 stars

    Just wanted you to know that the package arrived a little while ago and everything looks great! I am wondering what is the best way to keep the basil fresh? I am cooking today, but will most likely have some to spare... Many thanks, I am excited to be cooking with such beautiful produce!

    fromSaunderstown RI
  • Carol

    Rated 5 out of 5 stars

    I just wanted to let you know how impressed I am with your website. I ordered the Thai granite Mortar & Pestle from you (love it!!) and now find myself returning to your site again and again for recipes, tips and videos. You have become my Asian cooking guru, giving me the courage to try my hand atrecipes I never would have dreamed of making myself. What a clever marketing strategy - getting the customers excited about your products and providing such great customer service that we would not consider ordering from anyone else! Keep it up!

    fromBeverly Hills, FL
  • Janis

    Rated 5 out of 5 stars

    Hi, and thank you for your outstanding service. I ordered several items from your outstanding website and received them beautifully packaged,quickly, and--you even included a complimentary product that I had inquired about! I've dealt with many, many online companies over the last years but have never received the consideration and care that you provided. I will shop nowhere else for Thai/Asian food products.

    fromAguanga CA
  • Isabella

    Rated 5 out of 5 stars

    hi ~ i received your packages today. all in all, i am absolutely thrilled with everything. thank you very, very much for such a timely mailing and for selling such wonderful products. your careful packaging was absolutely stellar... i only wish all companies shared this expertise. :-))) i would also like to say that i think your website is one of the best food shopping sites on the internet; it is clear that you care about the customer learning and enjoying as much as you care about selling items. the videos are extraordinary. i am a fan!

    fromSeattle WA
  • Lydia

    Rated 5 out of 5 stars

    I went to a Thai restaurant for the first time in July(2009). I noticed that a girl at a table near us had a drink that was orange colored so I asked the waitress about it. She told me that is was a Thai Iced Tea and what was in it. I ordered one and absolutely fell in love with it. I have been looking online for the mix and finally found here at I received my order a couple days ago and had some last night. Thank you so much for providing this product to the public. Now I can have one of the best drinks at home!

    fromLyons IN
  • Sam

    Rated 5 out of 5 stars

    Truly amazing! The packaging job is remarkable, not a single drop spilled of precious fish sauce, sii ew wan, curry paste or anything. Timely deliverable, excellent quality products and reasonable prices. Thanks!

    fromBaghdad Iraq (APO)
  • Chuck

    Rated 5 out of 5 stars

    What a fantastic web site. You have a great selection of products and the video series is outstanding. I have placed numerous orders with you and everything arrives as expected. My wok came in pretty well dinged up but was cheerfully and quickly replaced. I especially love the tamarind cutting board. Please keep up the great job.

    fromValparaiso IN
  • Jerry

    Rated 5 out of 5 stars

    Received my first order today, and I could not be more pleased with the packing of my products. Finally a place where I can buy all I need to make all my favorite Thai dishes. It’s been over 5 years since living in Thailand, and NOW I can bring the wonderful aroma of Thai food into my own home. I’ll be back! THANK YOU, Thank You, thank you!

    fromTopeka KS
  • Michelle

    Rated 5 out of 5 stars

    I received the street-vendor wok that I ordered and I absolutely love it! I was a little scared of it at first---I thought it would be smaller but it fits on my stove perfectly and I am addicted to it. The spatula you recommended is also great. I am also addicted to your chili paste with holy basil. I appreciate that you list all of the ingredients, I am a strict vegetarian so it helps to know what is in the sauces and pastes. Many thanks and looking forward to my next order!

    fromLeonardo NJ
  • Isabel

    Rated 5 out of 5 stars

    My box of Por Kwan Tea Mix arrived today and I immediately set a pot on the stove following your excellent instruction. The fragrance was intoxicating...exactly what I remember from good Thai restaurants. I've been searching for just such a product for literally years!

    fromHendersonville NC
  • Holly

    Rated 5 out of 5 stars

    I was searching for Kaffir leaves and found your web site. I have to take the time to let you know it is the best web site I have found for Thai foods. I can't commend you enough on such a great job thinking of everything you need to cook Thai!!! The videos, the recipes, the selection!! I absolutely love In 2 weeks we will be settled into our new place and I will definitely be placing my order to stock my Thai pantry with all the greatest products from you. I want to thank you for all the information you provide for us to cook and create authentic Thai dinners. I am planning a Thai themed dinner night for my family...I am excited to know I don't have to run all over the place trying to find everything I need, I will order it all from you...Thank you!!

    fromFall River MA
  • Sharon

    Rated 5 out of 5 stars

    Thank you for the videos and recipes ... you have a wonderful site! thank you for helping americans to learn about thai food .... it is my favorite cuisine.. so fresh ... such wonderful flavors.

    fromBrooksville FL
  • Kathleen

    Rated 5 out of 5 stars

    Good grief, I just didn't know how many videos you had--I just looked at them all and gave myself--gratis--a Thai cooking lesson! And now I want to go to Bangkok again--having just gotten back from a street food bash--because I didn't get to eat enough different things. What a wonderful series this is. Thank you so much. It just transports me back and makes me want to cook!

    fromAiken SC
  • Ruth

    Rated 5 out of 5 stars

    I love the mortar and pestle!

    fromRavensdale WA
  • Mary

    Rated 5 out of 5 stars

    I love Thai food and I have long been a slave to the local Thai restaurants. Last week, I discovered your website while looking for an Asian grocery store on the west side of LA, thinking about attempting to make my favorite Thai soup. I looked at your recipes and watched the street vendor videos. I looked at your products and read the explanations about the uses of various Thai produce, spices and condiments, which would otherwise have been a mystery to me. I placed an order for produce and other ingredients last Wednesday, and received my fresh produce two days later on Friday! I got my spices and condiments on Monday, and today, Tuesday, I made a Tom Yum Goong soup to rival the soup at my favorite Thai restaurant. To say that I am impressed by your service is an understatement! You have made me very happy! I will spread the good word to all my food-loving friends. Thank you.

    fromVenice CA
  • Tina

    Rated 5 out of 5 stars

    I just received my order today in the mail and made a very large wok full of the Chicken Panang Curry for some friends. It was beyond amazing and very simple to make. Every one raved as we all thought it tasted better than we get here at the local Thai resturants. Perfect with a Lychee Martini! Can't wait to try the next dish. Thank you!!

    fromMinneapolis MN
  • Ravi

    Rated 5 out of 5 stars

    just got my starter kit last week. came on time and everything that I ordered was there. I love this website and I will probably go broke getting stuff. I already realized that I'm missing some other key ingredients so you can expect another order coming down the pipes very soon. Thanks again for providing us with all this wonderful stuff.

    fromJackson MS
  • David

    Rated 5 out of 5 stars

    We are long time customers that lived in Grass Valley, CA. We have now moved to Arizona. I am giving my first Thai cooking class here in AZ. Thanks for your great products and service.

    fromSedona AZ
  • Chanel

    Rated 5 out of 5 stars

    I placed my first order from this store. The postal service made a mistake (not the store's fault), but the store went above and beyond and out of their way to make sure everything was delivered, and even followed up. My Thai tea is perfect and delicious. The bag was larger than I expected and will last me awhile. Thanks for the excellent service, products and prices. You will have a return customer!

    fromChicago IL
  • Cal

    Rated 5 out of 5 stars

    The wonderful kaffir lime leaves came yesterday, and I am so pleased. There were a few that I did not keep, but so many were included in the package that there's no way anyone could complain. I had to freeze them considering our schedule this week, but will use them soon. Am very happy, and very pleased with Import Foods. Thank you very much! I will be telling every one how good you guys are. How responsive.

    fromCenter Point TX
  • Michelle

    Rated 5 out of 5 stars

    Hello! I received the 7" mortar and pestle and it is beautiful! Thank you so much for the awesome quality and speedy shipping! You guys offer the best mortar and pestles around! Thank you so much! Best wishes.

    fromPortland OR
  • Mark

    Rated 5 out of 5 stars

    I LOVE your website and your products are simply FANTASTIC! I was an AFS student to Chombung in 1973 and have been working on "perfecting" my favorite Thai recipes ever since. Finally I found a place to order everything I need. THANK YOU.

    fromDetroit MI
  • Cheryl

    Rated 5 out of 5 stars

    Great site and products. The videos are awesome. I ordered the fresh produce package because the asian market here in Denver is too far away. Great quality to my doorstep! Now using your site for gifts!

    fromDenver CO
  • Donna

    Rated 5 out of 5 stars

    I took a cooking lesson at Judith-st Hokins cooking school in San Francisco and a teacher that was Asian who taught a Thai cooking class. She made a black rice dessert that we loved. I have not been able to find my recipe for many years (25 years). Your recipe seems very close to what I am looking for. Thanks.

    fromSan Francisco CA
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